Enterprise-Grade Security
Your program handles sensitive member data, points balances, and reward redemptions. Security isn't optional. Incentable provides enterprise-grade protection built on Google's Firebase infrastructure.
Why Security Matters for Incentive Programs
Channel programs are high-value targets. Protect your data and your members.
Financial Liability
Points have real monetary value. A breach could mean fraudulent redemptions costing thousands or millions in unauthorized rewards.
Member Trust
Members share personal data and link accounts. A security incident destroys trust and kills program participation overnight.
Compliance Requirements
Enterprise clients require security documentation, penetration testing, and audit trails. We're ready for your security review.
Brand Protection
A security breach becomes a PR nightmare. Your brand reputation is on the line every time a member logs in.
Authentication & Access Control
Multi-layered authentication to keep unauthorized users out.
Two-Factor Authentication (2FA)
Require 2FA for admin users and optionally for members. Authenticator app codes add a second layer of protection.
IP Whitelisting
Restrict admin access to specific IP addresses. Only users from approved locations can access the admin dashboard.
Role-Based Access Control
Granular permissions control who can view, edit, or delete data. Admins only see what they need to do their job.
Session Management
Automatic session timeouts, secure token storage, and forced re-authentication for sensitive actions. No persistent sessions on shared devices.
Strong Password Enforcement
Strong passwords enforced by default with complexity requirements. Protect accounts from brute force attacks.
Domain Locking
Restrict member registration to specific email domains. Ensure only authorized users from your organization or partner companies can join.
Threat Detection & Prevention
Proactive monitoring to identify and block attacks in real-time.
Dynamic Threat Detection
Machine learning algorithms identify suspicious patterns: unusual login locations, rapid API calls, bulk data access. Threats are flagged automatically.
Incident Tracking
Every security event is logged: failed logins, permission changes, data exports. Full audit trail for forensic analysis and compliance.
Rate Limiting
Prevent brute force attacks and API abuse. Automatic throttling blocks requests from IPs that exceed thresholds.
Automated Lockouts
Accounts lock after failed login attempts. Admins receive alerts and can investigate before unlocking.
Real-Time Alerts
Receive instant notifications for critical security events: admin permission changes, bulk data exports, suspicious logins.
DDoS Protection
Built on Google Cloud infrastructure with automatic DDoS mitigation. Your program stays online even under attack.
Data Protection & Privacy
Keep sensitive data encrypted and secure at every layer.
Encryption at Rest
All data is encrypted in Google's Firestore database using AES-256 encryption. Your data is unreadable even if storage is compromised.
Encryption in Transit
TLS 1.3 encryption for all data transmission. Man-in-the-middle attacks can't intercept member data or API calls.
Secure File Storage
Uploaded files stored in Google Cloud Storage with signed URLs and expiring access tokens. No public file access.
PII Protection
Personally identifiable information (email, phone, address) is segregated and encrypted separately. Minimize exposure in case of breach.
Data Residency Options
Choose where your data is stored: US, Europe, or Asia-Pacific. Comply with regional data sovereignty requirements.
Automated Backups
Daily automated backups with point-in-time recovery. Disaster recovery plans ensure business continuity.
Compliance & Auditing
Built for enterprise security reviews and compliance requirements.
Audit Logs
Comprehensive logs of all user actions, data changes, and system events. Exportable for compliance reporting and forensic analysis.
GDPR & Privacy Compliance
Built-in tools for data export, deletion, and consent management. Support for EU privacy regulations.
Enterprise-Ready Security
Our infrastructure and practices are designed to meet enterprise security standards. We are SOC 2 ready.
Security Audits
Our security practices are built to enterprise standards and ready for formal penetration testing. We provide documentation for your security review process.
Vendor Security Documentation
Security questionnaires, architecture diagrams, compliance documentation—we provide the paperwork your procurement team needs.
Google Firebase Infrastructure
Built on Google Cloud Platform—the same infrastructure that powers Gmail, YouTube, and Google Workspace. Enterprise-grade by default.
Security for Agencies
Multi-tenant security that protects your clients.
Client Data Isolation
Each client's data is logically separated. One client can never access another client's member data, even if they try.
Per-Client Access Controls
Your team members only see the clients they manage. No accidental cross-client data exposure.
White-Label Security
Security emails and 2FA codes come from your domain, not ours. Maintain brand trust even in security communications.
Security Questions?
Book a demo and we'll walk through our security architecture, compliance documentation, and answer your enterprise security requirements.